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Welcome to SkinsMonkey. This User Agreement governs your access to and use of our online store and all associated services. By using our website, you agree to abide by all the terms and conditions outlined in this Agreement. We strive to provide clear information regarding our policies on shipping, payment, returns, data privacy, and the use of cookies, ensuring that you have a safe and transparent shopping experience. Please read this Agreement carefully, as it sets forth the rights and obligations of both you and SkinsMonkey.
The following terms incorporate not only our internal guidelines but also all applicable legal requirements. Our policies reflect the current best practices for online commerce in Europe, including adherence to the General Data Protection Regulation (GDPR) and other relevant laws on privacy and electronic communications. We commit to protecting your personal data, ensuring that you enjoy our services with full confidence in our security measures and commitment to privacy.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Agreement and any future updates that may be published by SkinsMonkey. In the event of any conflict between these terms and any additional terms provided at the point of purchase or registration, the terms detailed herein shall prevail. We reserve the right to modify, suspend, or terminate any part of our services at any time without prior notice.
You are responsible for familiarizing yourself with these Terms, as continued use of the Site constitutes your consent to be bound by the policies detailed herein. SkinsMonkey reserves the right to refuse service or limit access to any user, for any reason, including misuse of the system or violation of any applicable laws.
We offer a range of shipping options designed to meet the needs of every customer. Our primary shipping partners include popular national postal services as well as recognized courier services such as DHL, DPD, and other reputable carriers operating within Europe. Shipping fees are calculated based on the weight, dimensions, and destination of the order. For example, standard shipping fees typically start at a minimum of €4.99 for lightweight products. Orders that exceed a defined threshold may qualify for free shipping or discounted rates.
Once your order has been successfully processed, you will receive a notification with tracking details. Our estimated delivery times are as follows:
In the event that your order is delayed for reasons beyond our control, we commit to informing you promptly with updated information. Please ensure that your delivery address is accurate and complete to avoid any delays.
At SkinsMonkey, we employ a secure and streamlined payment system that accommodates a variety of payment methods. You may choose to pay by credit/debit card, bank transfer, or other electronic methods as specified on our payment page. All payments are processed via encrypted channels to safeguard your financial information.
Prices on the website are listed in local currency, and applicable taxes or fees are included as required under European law. Any discrepancies in the final amount will be communicated to you before the payment is finalized. If you encounter any issues during the payment process, please contact our support team at skinsmonkey_partnerships@mail.com or call 21 924-039.
We reserve the right to update our payment methods and pricing models in response to changes in market conditions or regulatory requirements. All changes will be communicated to prospective and active customers in a timely manner.
We are committed to ensuring that our customers are fully satisfied with their purchases. In accordance with European consumer rights legislation, you have the right to return goods within 14 days of the delivery date, provided that the products remain in their original condition, including all packaging, accessories, and documentation.
To initiate a return, please contact us via email at skinsmonkey_partnerships@mail.com or provide a phone call at 21 924-039. Our customer service team will guide you through the return process, including instructions on packaging and shipping the product back to us. Once your return is received and inspected, a refund will be processed within 14 business days. The refund will be applied through the same method of payment originally used for the purchase.
Please note that orders involving personalized or perishable items may be subject to different return policies, and exceptions may apply as detailed on the product page. For any questions regarding returns or refunds, refer to our dedicated support section or contact our customer service representatives.
In addition to returns, if you believe a product is defective or not as described, please notify us immediately. We reserve the right to request photographic evidence or other documentation in order to process warranty claims under our Quality Assurance Guarantee.
Your privacy is of utmost importance to us at SkinsMonkey. We are committed to complying with all applicable data protection laws in Europe, including the General Data Protection Regulation (GDPR). Any personal data collected through our website is handled in strict confidence and used solely to process your orders, improve our service, and communicate with you regarding updates and promotions.
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze site usage, and deliver content tailored to your interests. By using our website, you consent to the placement of cookies on your device. Our cookie practices are designed to ensure transparency, and you have the option to disable cookies in your browser settings. However, please note that disabling cookies may impact the functionality and performance of the website.
All personal data provided by you will be securely stored for the duration necessary to fulfill our contractual obligations or as mandated by law. You have the right to request access to, correction of, or deletion of your personal data at any time. Should you wish to exercise these rights, please contact our Data Privacy Officer at skinsmonkey_partnerships@mail.com. Detailed procedures regarding data retention, deletion requests, and data security measures are maintained internally and in accordance with current best practices.
We continually update our data security practices to ensure that your information is protected against unauthorized access, modification, disclosure, or destruction. Our security policy includes regular risk assessments, encryption of sensitive data, and adherence to industry standards to minimize potential vulnerabilities.
In addition, we may share your personal data with trusted third-party service providers strictly for the purpose of fulfilling our contractual obligations. These include payment processing, logistics coordination, and technical maintenance. All third parties are required to adhere to GDPR and other confidentiality agreements to protect your information diligently.
As a user of our online store, you agree to provide accurate and up-to-date information during the registration and checkout process. This includes, but is not limited to, contact details, shipping address, and payment information. It is your responsibility to maintain the confidentiality of any login credentials associated with your account and to notify us immediately of any unauthorized use.
You are responsible for complying with all applicable laws and regulations while using our services. Any attempt to deliberately misuse our website, including misrepresentation or fraudulent activities, may result in immediate suspension or termination of your account.
SkinsMonkey is not liable for any damages or losses that arise from your failure to adhere to the obligations outlined in this Agreement. Furthermore, we are not responsible for any external links or content integrated into our website by third-party partners.
All content showcased on SkinsMonkey, including text, graphics, logos, images, and software, is the property of SkinsMonkey or its content suppliers and is protected under applicable intellectual property laws. Unauthorized use or reproduction of any materials contained within our website is strictly prohibited without the express consent of the respective rights holders.
Users are granted a limited, non-exclusive, and revocable license to access and use the website solely for personal, non-commercial purposes. Any use beyond this scope requires explicit written permission from SkinsMonkey.
SkinsMonkey makes every effort to ensure the accuracy and reliability of the information provided on our website. However, we do not warrant that the content is error-free or up-to-date. Under no circumstances shall SkinsMonkey be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to damages resulting from lost profits, loss of data, or business interruptions.
In no event shall our aggregate liability exceed the total amount paid by you for the product or service giving rise to the claim.
This Agreement shall be governed by and construed in accordance with the applicable laws in Europe. All disputes arising in connection with the use of our website or any related services shall be subject to the exclusive jurisdiction of the competent courts. Any litigation related to these terms shall be conducted in the official language of the corresponding jurisdiction.
Prior to initiating any legal proceedings, we encourage you to contact our customer service department to seek an amicable resolution. Our aim is to resolve any concerns in a fair and efficient manner through mutual agreement.
SkinsMonkey reserves the right to amend these terms at any time. All modifications will be effective immediately upon posting on our website. It is your responsibility to review this Agreement periodically to stay informed about any changes. Continued use of the website following such changes constitutes acceptance of the new terms.
For any questions regarding this Agreement, our policies on shipping, payment, returns, or data privacy, please contact us via email at skinsmonkey_partnerships@mail.com or by phone at 21 924-039. Our corporate office is located at 2 Pils iela LV-5301 Preiļi Latvija. All inquiries will be attended to promptly in accordance with our customer service standards.
This Agreement is effective as of 2025-05-10 and remains in full force and effect unless terminated or modified by SkinsMonkey in writing.
Should any provision of this Agreement be deemed invalid or unenforceable under applicable law, such provision shall be modified to reflect the parties’ original intent or removed entirely, with the remaining provisions continuing in full force and effect. The failure of SkinsMonkey to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by SkinsMonkey in writing.
By using our website, you signify your acceptance of these terms. We thank you for choosing SkinsMonkey for your online shopping needs and look forward to providing you with an exceptional service experience that respects both your rights and privacy.
